Videos
How to add audio files to PENfriend
Instructions on how to download the audio files onto your PENfriend to enable you to listen to children's books, some in multiple languages.
How to fix PENfriend
Instructions on how to reinstate the sd card if it becomes dislodged. If you drop your pen or it gets knocked, it could suddenly stop working, here's what to do first.Q How do I reset my PENfriend?A There is no magic reset function, please contact info@touchspotaudio.com for advice.Q Can I record more than once on a sticker?A Yes, every sticker can recorded on and re-recorded on as many times as you like.Q Does the size of the sticker dictate the amount of audio it can hold?
How to increase the volume on RNIB PENfriend
Make your PENfriend louder with a simple click. It's a scrolling function.
Listening on headphones or external speakers
Kate explains how to use headphones with your PENfriend.
Using PENfriend Key FOB for shopping
Use PENfriend with recordable Key FOB when shopping.
Talking Menus for Visually Impaired
How to make the menu tactile and sound enabled at low costs.